Emitra & CSC Helpdesk

Emitra & CSC Helpdesk is a category relevant to jobs in citizen service centers in India. Here’s a breakdown of what this category might entail on a job portal:

Job Roles:

• Emitra/CSC Operator
• Data Entry Operator
• Telecaller (for customer support)
• Technician (for kiosk maintenance)
• Supervisor

Skills Required:

• Familiarity with eMitra and CSC services (government portals offering various citizen services)
• Computer literacy (operating systems, basic applications)
• Customer service skills
• Communication and interpersonal skills
• Data entry skills (for some roles)
• Technical knowledge (for technician roles)

Job Description:

• Providing government services to citizens through eMitra/CSC kiosks (bill payments, certificate downloads, etc.)
• Assisting customers with using the kiosks and navigating the portals
• Handling customer inquiries and resolving issues
• Maintaining accurate records and reports
• Upkeeping the eMitra/CSC kiosk (for technician roles)

Additional Information:

• Emitra & CSC Helpdesk category might be listed under a broader category like “Customer Service” or “Government Jobs”.
• The job portal might offer filters to narrow down searches by location, specific service type (e.g., bill payments, certificates), or employer type (government, private franchise).

I hope this helps!